Privacy Policy

1. Who provides this application

SellerFlow Central is independently provided by AK Frames (the “Application Developer”). We provide catalogue, listing, inventory, image, synchronization and controlled bulk-update tools to authorized sellers and their workspace members.

The term 'Etsy' is a trademark of Etsy, Inc. This Application uses Etsy's API, but is not endorsed or certified by Etsy.

2. Our role when handling Etsy member data

When a seller authorizes a shop, the Application Developer acts as a service provider to that seller for the purpose of delivering the features described in these Terms and this Privacy Policy. We process Etsy member information only as needed to provide the seller-authorized application service, maintain security, comply with law and protect the application.

3. Information we collect

• Application account data: name, email address, password hash, workspace membership, roles and account-security information.
• Legal acceptance records: the Terms and Privacy versions accepted, timestamps, IP address and limited user-agent information.
• OAuth connection data: Etsy user and shop identifiers, approved scopes, token expiry information, and access and refresh tokens stored using application-level encryption.
• Seller-authorized shop data: shop profile information, listings, titles, descriptions, tags, images, inventory, variations, prices, quantities, categories and other fields required for the selected features.
• Operational and security data: synchronization status, queued-operation results, safe API metadata, audit events, error details, IP address and user-agent information.
• User-provided files: CSV imports and image uploads used to perform requested catalogue changes.

4. Information we do not collect

We do not ask for or store Etsy account passwords. Etsy authentication occurs on Etsy through OAuth. We do not sell Etsy member data, use it for third-party advertising, or use seller-authorized Etsy content to train artificial-intelligence or machine-learning models.

5. How we use information

• Authenticate users and enforce workspace permissions.
• Connect seller-authorized shops through OAuth.
• Synchronize, display and manage shop, listing, image and inventory information.
• Perform user-requested single-item, bulk, import and automation operations.
• Maintain data freshness, operational history, security monitoring and troubleshooting.
• Provide support, comply with applicable law and respond to security incidents.

6. Listing Health and Keyword Library

These features are disabled by default and are not used unless Etsy confirms in writing that the seller-specific data use is covered by the approved Application Purpose. If approved and enabled, processing is limited to the authorized seller's own workspace and is not used to create Etsy search-volume estimates, ranking predictions, marketplace-demand analysis, trend data, competitor intelligence, cross-seller benchmarks or AI / machine-learning training datasets.

7. Sharing and service providers

We may use infrastructure, hosting, email, storage, monitoring and security providers only as reasonably necessary to operate the application. They may process data under appropriate contractual and confidentiality obligations. We may disclose information when required by law, to protect rights and security, or to Etsy when required under the Etsy API Terms or during an investigation or audit.

8. Security

We use access controls, workspace isolation, encrypted OAuth-token storage, password hashing, HTTPS, rate limiting, safe logging and restricted administrative access. No system is completely secure, so users must protect their application credentials and promptly report suspected misuse.

9. Data freshness

The application schedules recurring shop synchronization, blocks Etsy-data pages when connected-shop listing data is outside the six-hour display window, and hides stale shop-profile details after twenty-four hours. The application also provides manual synchronization and status information.

10. Retention, disconnection and deletion

We retain seller-authorized data only while reasonably necessary to provide the service, maintain security, resolve disputes or comply with legal obligations. An authorized workspace user can use Disconnect & delete data on the Stores page to remove the active OAuth connection, encrypted credentials and locally stored shop catalogue data.

Deletion removes the selected shop's data from active application storage. Encrypted infrastructure backups may retain historical copies until they expire under the normal backup-rotation schedule and are not used for ordinary application activity.

11. Your choices and controls

• Review and update application profile information.
• Export listing information through available export tools.
• Disconnect a shop and delete its locally stored data.
• Request access, correction or deletion assistance by contacting support.
• Decline new Terms or Privacy versions by discontinuing use of the application.

12. Cookies and sessions

We use necessary cookies and session technologies for secure login, CSRF protection, authentication, preferences and application integrity. We do not use Etsy member data for third-party behavioral advertising.

13. International processing

Application data may be processed in locations where the Application Developer or its service providers operate. We take reasonable steps to protect information according to this policy and applicable contractual or legal requirements.

14. Security incidents

Report suspected unauthorized access immediately to admin@prelogex.com. The Application Developer will investigate and provide required notifications in accordance with applicable law and its obligations to affected sellers and Etsy.

15. Changes to this policy

We may update this policy when the application, legal requirements or Etsy API obligations change. Material changes may require renewed in-application acceptance before continued use.

16. Contact

Privacy and support enquiries: admin@prelogex.com
Application Developer: AK Frames